Shipping policy

At Glow Gems, we are committed to delivering your jewelry safely and on time. Please review our shipping policy below.

Order Processing

All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or public holidays.

Shipping Time

Estimated delivery time is 5–10 business days after your order has been processed. Delivery times may vary depending on your location and external factors beyond our control.

Shipping Confirmation and Tracking

Once your order has been shipped, you will receive a confirmation email with tracking details so you can follow your package every step of the way.

Shipping Rates

Shipping costs are calculated at checkout. Promotional free shipping offers may apply and will be clearly displayed on the website when available.

International Shipping

Glow Gems ships worldwide. International delivery times may vary depending on destination and local customs processing.

Customs, Duties, and Taxes

Glow Gems is not responsible for any customs fees, duties, or taxes applied to your order. All such charges are the responsibility of the customer.

Incorrect Address

Please ensure your shipping address is accurate at checkout. Glow Gems is not responsible for orders delivered to incorrect addresses provided by the customer.